PRIVACY POLICY

Last updated: January,2026

Life Line Voyages (“we”, “our”, “us”) is committed to protecting the privacy and confidentiality of individuals who visit our website or interact with our services.

This Privacy Policy explains how we collect, use, store, and protect personal information.

1. Information We Collect

We may collect the following types of information when you use our website or submit a form:

a. Personal Information

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Name
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Email address
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Phone number
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b. Health-Related Information (Voluntarily Shared)

Information you choose to provide regarding medical conditions, diagnoses, or concerns through contact forms or communications.

You are not required to provide health information unless you choose to do so.

2. How We Use Information

Information collected is used solely for the purposes of:

Responding to inquiries or consultation requests

Providing healthcare navigation and care coordination support

Communicating relevant information related to your request

Improving our internal processes and services

We do not use personal information for advertising or unsolicited marketing.

3. No Sale or Commercial Sharing of Data

Life Line Voyages does not:

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Sell personal information
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Rent or trade user data
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Share personal data with third parties for marketing or commercial purposes

Any information shared is used strictly for the purpose it was provided.

4. Data Sharing & Disclosure

Information may be shared only:

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With your explicit consent
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When required by law or legal process
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To protect the rights, safety, or security of individuals or the organisation

We do not share personal or health-related information with hospitals, doctors, or service providers without consent.

5. Data Security

We take reasonable administrative and technical measures to protect personal information from unauthorised access, misuse, or disclosure.

However, no method of data transmission or storage can be guaranteed to be 100% secure. Users share information at their own discretion.

6. Data Retention

Personal information is retained only for as long as necessary to:

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Respond to your inquiry
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Fulfil the purpose for which it was collected

Comply with legal or regulatory obligations

Information that is no longer required is securely deleted or anonymised.

7. Cookies & Website Analytics

Our website may use basic cookies or analytics tools to:

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Understand website usage patterns
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Improve user experience
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These tools do not collect personally identifiable medical information.

You may adjust browser settings to refuse cookies if preferred.

8. Third-Party Links

This website may contain links to third-party websites.

Life Line Voyages is not responsible for the privacy practices or content of external websites. Users should review the privacy policies of those sites separately.

9. Children’s Privacy

Life Line Voyages does not knowingly collect personal information from children under the age of 18 without parental or guardian consent.

If you believe such information has been provided unintentionally, please contact us to request removal.

10. Your Rights

You may request to:

Access the personal information we hold about you

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Correct inaccurate information
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Request deletion of your personal information, subject to legal requirements

Requests can be made using the contact details below.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in practices or legal requirements.

Any updates will be posted on this page with a revised “Last updated” date.

12. Contact Information

If you have questions or concerns regarding this Privacy Policy, please contact us.