PRIVACY POLICY
Last updated: January,2026
Life Line Voyages (“we”, “our”, “us”) is committed to protecting the privacy and confidentiality of individuals who visit our website or interact with our services.
This Privacy Policy explains how we collect, use, store, and protect personal information.
1. Information We Collect
We may collect the following types of information when you use our website or submit a form:
a. Personal Information
Name
Email address
Phone number
b. Health-Related Information (Voluntarily Shared)
Information you choose to provide regarding medical conditions, diagnoses, or concerns through contact forms or communications.
You are not required to provide health information unless you choose to do so.
2. How We Use Information
Information collected is used solely for the purposes of:
Responding to inquiries or consultation requests
Providing healthcare navigation and care coordination support
Communicating relevant information related to your request
Improving our internal processes and services
We do not use personal information for advertising or unsolicited marketing.
3. No Sale or Commercial Sharing of Data
Life Line Voyages does not:
Sell personal information
Rent or trade user data
Share personal data with third parties for marketing or commercial purposes
Any information shared is used strictly for the purpose it was provided.
4. Data Sharing & Disclosure
Information may be shared only:
With your explicit consent
When required by law or legal process
To protect the rights, safety, or security of individuals or the organisation
We do not share personal or health-related information with hospitals, doctors, or service providers without consent.
5. Data Security
We take reasonable administrative and technical measures to protect personal information from unauthorised access, misuse, or disclosure.
However, no method of data transmission or storage can be guaranteed to be 100% secure. Users share information at their own discretion.
6. Data Retention
Personal information is retained only for as long as necessary to:
Respond to your inquiry
Fulfil the purpose for which it was collected
Comply with legal or regulatory obligations
Information that is no longer required is securely deleted or anonymised.
7. Cookies & Website Analytics
Our website may use basic cookies or analytics tools to:
Understand website usage patterns
Improve user experience
These tools do not collect personally identifiable medical information.
You may adjust browser settings to refuse cookies if preferred.
8. Third-Party Links
This website may contain links to third-party websites.
Life Line Voyages is not responsible for the privacy practices or content of external websites. Users should review the privacy policies of those sites separately.
9. Children’s Privacy
Life Line Voyages does not knowingly collect personal information from children under the age of 18 without parental or guardian consent.
If you believe such information has been provided unintentionally, please contact us to request removal.
10. Your Rights
You may request to:
Access the personal information we hold about you
Correct inaccurate information
Request deletion of your personal information, subject to legal requirements
Requests can be made using the contact details below.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in practices or legal requirements.
Any updates will be posted on this page with a revised “Last updated” date.
12. Contact Information
If you have questions or concerns regarding this Privacy Policy, please contact us.